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SECURITY & COMPLIANCE

Move AI forward.Keep your controls with it.

Good Office gives your organization one governed place to use AI, collaborate, review catalogue agents, and prepare approved tool connections. For HIPAA or PCI DSS work, we define the boundary before regulated data enters the platform.

Take the customer product tour See the platform controls
HIPAA and PCI DSS use-case scopingEach regulated use case must be scoped, configured, and reviewed before restricted data is enabled.
01 / REGULATED WORKLOADS

Start with the data you handle and the work you want to do.

We'll map the use case to the right service boundary, provider choices, controls, agreements, and operating procedures.

For teams working with ePHI

HIPAA

Scoped deployment

Good Office can be configured around a defined HIPAA use case. Before ePHI is introduced, the data flow, provider chain, access model, logging, retention, and required agreements must be reviewed together.

  • Documented use case and data boundary
  • Approved AI, hosting, and connected-service providers
  • BAA, access, activity, and retention review
Review HHS cloud guidance
For teams handling payment-card data

PCI DSS 4.0.1

Scope-minimizing approach

The standard deployment is intended for workflows that exclude cardholder data and sensitive authentication data. Customers must not place that data in prompts, files, agents, or connected tools. Any workflow that could touch the cardholder-data environment must be scoped and reviewed before use.

  • Keep payment data out of routine AI work
  • Restrict models, tools, and actions by policy
  • Review any in-scope workflow before launch
Review PCI DSS resources
ANOTHER REQUIREMENT?

Bring us the framework or customer control set.

For government, financial-services, international privacy, or customer-specific requirements, we can scope the architecture, evidence, contract, and operational changes needed for a custom deployment. You'll know what is practical before you commit.

Discuss deployment requirements Security or privacy question
02 / PLATFORM CONTROLS

The controls buyers ask about are built into the operating model.

The exact configuration follows your organization, data, and service agreement. These capabilities provide the starting point.

Sign-in and roles

Microsoft Entra sign-in, role-based permissions, and separate organization, MSP, support, billing, and platform administration.

Organization boundaries

Tenant-scoped sessions and data access keep customer organizations and administrative scopes separate.

Model and tool policy

Models and approved connections are scoped by each organization's service configuration; members see only the options available to them.

Approval gates

Workflow drafts identify connected-tool actions and approval requirements before anything is activated.

Reviewable activity

Shared-room messages retain authorship, and every AI answer identifies its model and prompt author.

Managed deployment

Azure hosting, managed identities, server-side secrets, and federated deployment credentials reduce standing access.

03 / CLEAR OWNERSHIP

Everyone knows what they control.

Direct customers and MSP-managed customers use the same separation of platform, service-provider, and organization responsibilities.

GOOD OFFICE

Protects and operates the platform.

Infrastructure, releases, platform identity, service security, provider integrations, incident response, and platform evidence.

MSP · WHEN APPLICABLE

Operates the managed service.

Customer onboarding coordination, service presentation, account-level usage, support, billing relationships, and managed setup.

YOUR ORGANIZATION

Decides how AI may be used.

Members and roles, permitted use, approved connected tools, regulated-data decisions, and service settings agreed during onboarding.

A practical path from requirement to launch.

  1. 01Define the use case.Identify the data, people, systems, actions, and outcome involved.
  2. 02Agree on the boundary.Select providers, document responsibilities, and complete the required agreements and review.
  3. 03Configure and onboard.Apply access, model, connection, approval, logging, and retention settings before production use.
SEE THE CUSTOMER EXPERIENCE

See how everyday work moves through Good Office.

The public tour follows one scripted customer workflow. Roles, policy, retention, and provider administration are reviewed with your team during security and deployment scoping.

GUIDED TOUR · FICTIONAL EXAMPLE

See the customer product tour.

Follow one scripted customer workflow. Security policy and administrative controls are reviewed with your team during deployment scoping.

  • No account required
  • Nothing to install
See the customer product tour

Identity · organization controls · approvals · activity

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